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Support Worker Role

Full Time 11 months ago
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Employment Information

Support Worker Role 

Responsibilities and Outcomes Skills / Experience

Salary £10.75 per hour

Essential:

Key Responsibilities:

1.

Assessing resident needs through robust Support Planning and Risk 

Assessments and obtaining necessary information from other agencies.

2.

Supporting Young persons with behavioural or emotional risks

3.

Ensure that resident support plans and risk assessment are

followed and contribute to regular reviews of these plans, for

individuals to achieve the greatest possible control over their own

life.

4.

Assist residents to manage and maximise their finances

effectively and monitor regular rent and service charge payments

where appropriate.

5.

Ensuring that all residents’ records are accurately maintained.

6.

Promote independent living, confidence building, self-awareness,

training, education, employment opportunities and participation in

the local community.

7.

Enable residents to develop and implement their support plan

needs and risk assessments.

8.

Communicate/consult with relatives, partners, advocates, friends

or carers and other staff and agencies, as appropriate, regarding

the resident’s health, social care and well-being.

9.

Promote resident involvement in shaping and monitoring

services, so they have real choice and control over the service

they receive.

10.

Provide high quality, responsive and person-centred services that

meet the physical, mental and emotional needs of residents and

ensuring people have choice and control over their own lives.

11.

Be aware of and follow Houses of Hope policies and

procedures, with particular attention to standards of resident

service, health and safety, and equality and diversity

12.

Demonstrates a sensitive and supportive

approach to vulnerable people maintaining their

dignity and self-respect at all times.

13.

Knowledge of welfare benefits.

14.

Good written and oral communication, numeracy,

IT and interpersonal skills.

15.

Knowledge of organisations providing services to 

vulnerable people especially those with behavioural and emotional issues

16.

Ability to cope with verbally aggressive and volatile

situations.

Desirable:

17.

Understanding of Health and Safety issues.

18.

Experience of supported housing work including

housing management, advocacy and debt

management.

19.

Be able to cover shifts at short notices and flexible in a demanding working

environment

Qualifications

20.

Appropriate professional or vocational

qualification – desirable. NVQs 2-3

Key Outcomes:

21.

Residents achieve independent living.

22.

Activity programmes within the scheme or community where

appropriate.

23.

Appropriate support plans are in place and implemented.

24.

Residents’ finances are managed with support.

 

Skills
Great Leadership Great communication Great Teamwork Patient Risk Assessment Health and Safety Management
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